Privacy Policy

Last updated: [Please add the date]

Kora (“we”, “our”, or “the product”) is provided by Kato Business Solutions (“Company”, “us”). This Privacy Policy describes how we collect, use, and protect your information when you use Kora.

1. Information We Collect

We may collect:

• Account and profile information (e.g. name, email address, organization membership)
• Usage data (e.g. how you use Kora, including chat and knowledge base usage)
• Technical data (e.g. IP address, browser type, device information)

2. How We Use Your Information

We use your information to:

• Provide, operate, and improve Kora
• Authenticate you and manage your account and organizations
• Respond to your requests and support you
• Comply with legal obligations and enforce our terms

3. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service providers that help us run Kora (under strict confidentiality)
• Law enforcement or regulators when required by law

4. Data Retention and Security

We retain your data as long as your account is active or as needed for legal and operational purposes. We use reasonable technical and organizational measures to protect your data.

5. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. Contact us to exercise these rights.

6. Contact

For privacy-related questions, contact Kato Business Solutions at the contact details provided on our website or in the Kora product.

7. Changes

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy and updating the “Last updated” date.